IPHONE APP | THE TIMES AND SUNDAY TIMES

Redesign the iPhone app leveraging the device's features to match the reading preferences of
The Times and Sunday Times readers.

Role: UX Designer
Timeframe: 2 months
Team: 2 People


THE APPROACH

  • Translating a Vision to the iPhone

    • Worked alongside a high-performing internal design team focused on a broader product redesign while dedicating our efforts exclusively to the iPhone experience.

    • Reused insights and design concepts from previous sprints to focus on native mobile-specific features, such as onboarding, logout experiences, and notifications.

  • Creating an App Map for Design Iterations

    • Due to the fast-track timeline and required approvals for a large user base, we developed and maintained an app map.

    • This living document captured architecture, flows, gestures, features in scope, and design changes, facilitating alignment and sign-offs.

  • Fast Prototyping and Early Testing

    • Built rough prototypes to test navigational hypotheses and validate overall user journeys.

    • Conducted early user testing to gather feedback on core interactions and improve the design swiftly.

  • Exploring Solutions to Communicate a New Conceptual Model

    • One key goal was to introduce the new Edition model, allowing users to preview upcoming content.

    • Explored and tested multiple design solutions for a ‘Coming Soon’ section—though none effectively clarified the behavior during initial user testing.

  • Using Small Interactions to Add Meaning

    • Observing users revealed that the pull-to-refresh gesture from the old Times app was an intuitive behavior for checking updates.

    • Leveraging this insight, we designed a dynamic loader that indicated when the next edition would be available, aligning seamlessly with user expectations.

OUTCOME

The app has been launched on the market in winter 2016,
and the design has won the Bronze prize at the Lovies Awards.